Account Management

Good account managers are worth their weight in gold. Bringing in and keeping important clients creates enormous profit! That’s why successful account managers are well-paid and quickly promoted. Do ‘profit’ and ‘bonus’ sound like music to your years? Do you have what it takes to reel in the big fish?

Then sign up for this practical home course and start off as an account manager!

Learn everything you need to excel in this glamorous business: taking care of client relationships, selling products and services, taking important decisions. Learn to deliver results. Upon course completion, take your place as a professional account manager. Take the opportunity to sign up now.

Content

• Your future as an Account Manager
• Important terminology
• Starting out
• The five phases of an effective sales conversation
• Create professional quotes
• Tailoring your approach to your audience
• Resolving conflict
• Promotion and advertising techniques
• Professional negotiations
• Meetings, telephoning and presenting
• Developing a profitable and sustainable network
• The importance of body language, facial expressions and appropriate clothing

Competences

• Gain new clients 
• Inspire loyalty and maintain your client base
• Learn the secrets of sales talks
• Active listening and strategic communication